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FAQ's

I have purchased a new Uni-Com Wire Free Door Bell but the Bell Push does not work.

I’ve set-up my door bell but it chimes when nobody is at the door.

I have a new Bell Push but it does not operate my existing chimes.

I have purchased a second system and would like both Bell Pushes to operate all of my chime units.


I have fitted my new Bell Push to my UPVC door but the range of the Chime unit is below the advertised distance.


I have purchased a new Uni-Com Wire Free Door Bell but the Bell Push does not work.

If the Green LED on the Bell Push does not illuminate when the button is pressed, check that the battery tab (a clear plastic tab with printed red arrow) has been completely removed from the bell push.
If the Green LED does illuminate:
• Remove the power source from the chime unit(s) for 30 seconds
• Reconnect power source to chime unit(s), listen for the two 'beeps'.
• Press your bell push. The chime unit(s) will play your chosen Chime sound.

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I’ve set-up my door bell but it chimes when nobody is at the door.
The chime has connected to another wireless device
• Remove the power source from the chime unit(s) for 30 seconds
• Reconnect power source to chime unit(s), listen for the two’ beeps’ then press your bell push. The chime unit(s) will play your chosen Chime sound.
• Remove the battery from the Bell Push for 1 second and replace it.
• Press the Bell Push a second time and the chime unit(s) will sound again.

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I have a new Bell Push but it does not operate my existing chimes
The Bell Push needs to be paired to your existing system:
• Remove the power source from the chime unit(s) for 30 seconds
• Reconnect power source to chime unit(s), listen for the two 'beeps'.
• Press your bell push. The chime unit(s) will play your chosen Chime sound.
• Press your new Bell Push and the chime unit(s) will sound again.

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I have purchased a second system and would like both Bell Pushes to operate all of my chime units.
The new system needs to be paired to your existing system:
• Remove the power source from the chime unit(s) for 30 seconds
• Reconnect power source to chime unit(s), listen for the two 'beeps'.
• Press your bell push. The chime unit(s) will play your chosen Chime sound.
• Press your new Bell Push and the chime unit(s) will sound again.

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I have fitted my new Bell Push to my UPVC door but the range of the Chime unit is below the advertised distance.
Metal and UPVC reinforced doorframes will reduce the operating range. Resiting the Bell Push on an adjacent wall may improve the operating range.

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